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Retail Marketing in the Modern Age
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Retail Marketing in the Modern Age

  • Prashant Chaudhary - Faculty, Sinhgad Institute of Management & Computer Application (affiliated to University of Pune), Pune

January 2019 | 456 pages | SAGE Publications Pvt. Ltd

What differentiates one brand from the others in the retail industry? What does brand experience and promise mean, and what does it take to build store patronage loyalty? 

Retail Marketing in the Modern Age delves deep into contemporary retail marketing concepts and strategies that are instrumental in creating and building successful retail brands across the globe.

Drawing from his professional experience in retail industry, the author discusses the factors influencing the patronage behavior of customers in a lucid and accessible language. It essentially focuses on the traditional and extended retail marketing mix elements in the context of modern retailing. By virtue of this approach, the book fills the existing content and literature gap and at the same time captures the essence of new-age retail marketing.

Key Features

• Up-to-date coverage of new formats of retailing such as omni-channel retailing

• Focus on social media marketing and social media analytics, which are now crucial in designing digital marketing and public relations strategies and tactics

• Practical orientation with multiple examples, cases, and exercises requiring critical understanding of concepts

 
 
Preface
 
Acknowledgements
 
Fundamentals of Retailing
 
Retail Formats and Classification of Retailers
 
E-Retailing
 
Business Environment for E-Retailing
 
Positioning and Promotion: Pragmatism with Romanticism
 
Merchandise Management and Private Label Brands
 
Retail Pricing: Strategies and Techniques
 
Managing People: HRM in Retailing
 
Physical Environment and Pervasive Creativity: Bringing the Retail Store Alive
 
Location Strategy
 
The Pyramid of Performance
 
Patronage Loyalty and Customer Relationship Management
 
Public Relations and Strategic CSR
 
Store Management
 
Mall Management
 
Bibliography
 
Index

Supplements

Key features
What differentiates one brand from the others in the retail industry? What does brand experience and promise mean, and what does it take to build store patronage loyalty? 

Retail Marketing in the Modern Age delves deep into contemporary retail marketing concepts and strategies that are instrumental in creating and building successful retail brands across the globe.

Drawing from his professional experience in retail industry, the author discusses the factors influencing the patronage behavior of customers in a lucid and accessible language. It essentially focuses on the traditional and extended retail marketing mix elements in the context of modern retailing. By virtue of this approach, the book fills the existing content and literature gap and at the same time captures the essence of new-age retail marketing.

Key Features

• Up-to-date coverage of new formats of retailing such as omni-channel retailing

• Focus on social media marketing and social media analytics, which are now crucial in designing digital marketing and public relations strategies and tactics

• Practical orientation with multiple examples, cases, and exercises requiring critical understanding of concepts

 

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Paperback
ISBN: 9789351508694
$40.00