Systems Analysis & Design Fundamentals
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Systems Analysis & Design Fundamentals
A Business Process Redesign Approach

  • Ned Kock - Texas A&M International University, Laredo, Texas A&M International University

© 2007 | 336 pages | SAGE Publications, Inc
Systems Analysis & Design Fundamentals: A Business Process Redesign Approach uniquely integrates traditional and modern systems analysis with design methods and techniques. By using a business process redesign approach, author Ned Kock enables readers to understand, in a very applied and practical way, how information technologies can be used to significantly improve organizational quality and productivity.  

Key Features:
  • Breaks new ground in the teaching of systems analysis and design. This book introduces a new business process redesign–oriented approach to teaching systems analysis and design. It goes significantly beyond what one would normally find in similar texts in terms of business process redesign, as well as related emerging trends in business.
  • Offers a strong hands-on approach that is better aligned with what happens in the real world of organizations today than most traditional textbooks on the topic. The book is based on a retrospective analysis of dozens of real-world projects.
  • Identifies new and innovative business processes for organizations. Several mini-cases and one comprehensive case of an Italian restaurant chain comprehensively illustrate the methods and techniques discussed in the book.  
Accompanied by High-Quality Ancillaries:
An accompanying CD for both students and instructors contains a variety of additional materials, including PowerPoint slides covering key systems analysis and design concepts and techniques, generic syllabi, anotated templates for course project reports, video clips highlighting key aspects of the course, audio clips associated with each of the PowerPoint slides provided, and full-motion screen captured demonstrations of the use of tools discussed in the book.

Intended Audience: This is an ideal text for advanced undergraduate and graduate courses such as Systems Analysis and Design, Business Process Redesign, and Project Capstone courses in Management Information Systems and Computer Science programs.

Talk to the author! http://www.tamiu.edu/~nedkock/

 
Preface
 
Acknowledgments
 
Chapter 1: Introduction
 
Part I: Emerging Trends in Business
 
Part I Case: The FBI's Virtual Case File
 
Chapter 2 Data, Information, and Knowledge Flow in Business Processes
 
Chapter 3: Return on Investment in Technology
 
Part II: Understanding Business Processes
 
Part II Case: DoD's Software Procurement From CSC
 
Chapter 4: The Past, Present, and Future of Business Process Redesign
 
Chapter 5: Business Process Modeling Approaches and Diagrams
 
Part III: Changing Business Processes
 
Part III Case: IBM Global Financing's Credit Issuance Process
 
Chapter 6: Selecting a Target for Successful Businesss Process Redesign
 
Chapter 7: Representing Information and Knowledge in Business Processes
 
Chapter 8: Redesigning Business Processes
 
Part IV: Technology-Based Business Process Implementation
 
Part IV Case: Investars, Inc.'s Outsourcing of Programming to Belarus
 
Chapter 9: Using IT to Enable New Process Designs
 
Chapter 10: Redesigning Little Italy Restaurants
 
Part V: Advanced Technology Issues
 
Part V Case: Denver International Airport’s Baggage Handling System
 
Chapter 11: Database Design Concepts and Issues
 
Chapter 12: Object-Oriented Design Concepts and Issues
 
Chapter 13: Business Process Automation With ASP
 
Chapter 14: Conclusion
 
Appendix A: Complete ASP Code Examples
 
Appendix B: Answers to Review Questions
 
Bibliography
 
Index
 
About the Author

Other books more compreensive

Professor Dirk Drechsler
MI/UNITS, Hochschule Offenburg
April 7, 2015

Good choice as a text book for Information Systems students.

Adequately supported with good examples.

Dr Tareq Alhousary
Management Information Systems, Dhofar University
October 19, 2014

provides helpful background on business process reengineering, unfortunately not enough illustrations in some chapters.

Professor Ruediger Breitschwerdt
Informationsmanagement & Wirtschaftsinformatik, University of Osnabruck
June 18, 2013
Key features
  • A new business process redesign-oriented approach to teaching systems analysis and design. This approach is better aligned with what happens in the real world of organizations today than most traditional textbooks on the topic.
  • A strong hands-on approach. The book is based on a retrospective analysis of dozens of real world projects.
  • Several mini-cases, and one comprehensive case of an Italian restaurant chain, where the methods and techniques discussed in the book are illustrated in detail.
  • An accompanying CD containing a variety of multimedia materials. Among those materials are PowerPoint slides covering key systems analysis and design concepts and techniques, generic syllabi, and annotated templates for course project reports. These materials should be useful to instructors teaching systems analysis and design courses employing traditional as well as online delivery methods.


Sample Materials & Chapters

Chapter 1

Chapter 3

Chapter 5


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ISBN: 9781412905855

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