- Offers a strategic view of how to manage developmental coaching: Coaching initiatives are often deployed on an ad hoc and unmanaged basis and as such often yield disappointing results. This book provides a guide for the strategic management of coaching initiatives including executive coaching, internal coaching, coaching by managers, and peer coaching, so as to maximize their impact and value.
- Presents credible and practical examples of successful coaching initiatives: Case-based research conducted by leading academics and practitioners illustrates how organizations can link coaching initiatives and organizational success. Case studies from organizations such as Whirlpool, Wachovia, Children's Hospital Boston, and Citizens Financial Group offer clear guidance on the organizational use of coaching.
- Identifies assessment tools for developing and maintaining coaching initiatives: Organizational and coaching competency tools are provided to help design appropriate organizational coaching initiatives, select expert coaches, and train internal peer coaches and coaching managers. In addition, the book offers no-cost and low-cost ideas to help organizations spend less money while achieving better results.
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1. The Coaching Organization?
2. An Overview of Developmental Coaching
3. The Coaching Organization Assessment
4. A Strategic Approach to Coaching
5. Driving Strategic Transformation Through Executive Coaching at Whirlpool
6. Building and Leading a Coaching Capacity
7. The Internal Coaching Capability
8. The ELP Internal Coaching Program at Wachovia Corporation
9. Building a Coaching Manager Capability
10. The Coaching Manager in Nursing
11. Peer Coaching at Citizen’s Financial Group (CFG)
Concluding Remarks: The Frontiers of the Coaching Organization
Appendix A: The Competencies of the Expert Executive Coach
Appendix B: The Coaching Manager Self-Assessment
About the Authors
About the Contributors