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The Communication Age Interactive eBook Student Version
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The Communication Age Interactive eBook Student Version
Connecting and Engaging

Third Edition


January 2019 | SAGE Publications, Inc

This interactive eBook includes access to SAGE Premium Video and much more!

 

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Save when you bundle the interactive eBook with the new edition of The Communication Age. Order using bundle ISBN: 978-1-5443-6581-7.

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This dynamic interactive eBook goes way beyond highlighting and note-taking, giving you access to SAGE Premium Video—curated produced specifically for The Communication Age, Third Edition. Read your mobile-friendly eBook and access SAGE Premium Video and multimedia tools anywhere, anytime across desktop, smartphone, and tablet devices. Simply click on icons in the eBook to experience a broad array of multimedia features, including:

  • VIDEO: Boost learning and bolster analysis with SAGE Premium Video! Recapping the fundamentals in every chapter, each video activity is paired with chapter learning objectives and tied to assessment via SAGE coursepacks, offering an engaging approach that appeals to diverse learning styles.
  • AUDIO: Listen to engaging podcasts and audio resources that supplement and enrich key points within the text.
  • REFERENCE AND JOURNAL ARTICLES: Access articles from SAGE’s influential journals, handbooks, and encyclopedias that offer important background and exposure to seminal work in your field of study.
  • OFFLINE READING: Using the VitalSource Bookshelf® platform, download your book to a personal computer and read it offline.
  • SOCIAL SHARING AND FOLLOWING: Share notes and highlights with instructors and classmates who are using the same eBook, and “follow” friends and instructors as they make their own notes and highlights.
  • ONLINE CONTENT: Access more online content via links to important data, relevant background, and profiles that enrich key concepts in the text.
 
PREFACE
 
ACKNOWLEDGEMENTS
 
ABOUT THE AUTHORS
 
1. Communication in the 21st-Century
The Communication Age  
Benefits of Studying Communication  
What Is Communication?  
Contexts of Communication  
Communication Metaphors  
Communication Competence  
Communication Ethics  
Connecting and Engaging in Communication  
 
2. Perception, Self, and Communication
Perception and Communication  
Self and Communication  
Perception, Self, Communication, and Convergence  
 
3. Verbal Communication
Verbal versus Nonverbal Communication  
The Building Blocks of Language  
Functions of Verbal Messages  
Production and Interpretation of Verbal Messages  
Verbal Communication and Convergence  
 
4. Nonverbal Communication
Why Does Nonverbal Communication Matter?  
Functions of Nonverbal Communication  
Codes of Nonverbal Communication  
Improving Your Nonverbal Communication Skills  
Nonverbal Communication and Convergence  
 
5. Listening
Hearing versus Listening  
Listening Problems  
Benefits of Being a Good Listener  
Types of Listening  
Becoming a Better Listener  
Listening and Convergence  
 
6. Communication, Culture, and Diversity
Culture and Diversity Defined  
Cultural Awareness  
Cultural Competence  
Examples of Diversity across Communication Contexts  
Barriers to Communication, Culture, and Diversity  
Communication, Culture, Diversity, and Convergence  
 
7. Interpersonal Communication
Forming Relationships  
Models of Relationship Formation  
Communication of Interpersonal Relationships  
Interpersonal Communication and Convergence  
 
8. Small Group and Team Communication
What Is Small Group Communication?  
Small Group Development  
Small Group Member Roles and Leadership  
Small Group Conflict  
Small Group and Team Communication and Convergence  
 
9. Workplace and Organizational Communication
What Is Workplace Communication?  
Workplace Culture  
Workplace Socialization  
Workplace Dissent  
Workplace Relationships  
Workplace and Organizational Communication and Convergence  
 
10. Communication and New Media
Communication Traditions and Technology  
New Media: Connecting and Engaging  
Characteristics of New Media Theory  
Presenting My Online Identity  
New Media as Your Community  
New Media and Convergence  
 
11. Selecting and Researching Your Topic and Knowing Your Audience
What Is the Purpose and Type of Your Presentation?  
How Do I Choose a Topic?  
Audience Analysis  
Plagiarism  
Building Credibility with Research  
Finding Information  
The Basics of Your Presentation  
Selecting and Researching Your Topic and Knowing Your Audience and Convergence  
 
12. Organizing Your Presentation
Telling a Story  
Organizational Patterns  
Introducing the Topic  
Body  
Conclusion  
Transitions  
Outlines  
Time Considerations  
Organizing Your Presentation and Convergence  
 
13. Delivering Your Presentations
How to Reduce Your Anxiety and Fear over Presentations  
Methods of Delivery  
Effective Delivery Skills  
Multimedia Presentational Aids  
Delivery in Presentations and Convergence  
 
14. Informative Presentations
The Difference between Informative and Persuasive Presentations  
Relating Your Topic to the Audience  
Types of Informative Presentations  
Strategies for Informative Presentations  
Samples of Informative Presentations  
Informative Presentations and Convergence  
 
15. Persuasive Presentations
Types of Persuasive Claims  
Crafting Persuasive Arguments  
Strategies to Persuade  
Organizing Your Persuasive Presentation  
Samples of Persuasive Presentations  
Persuasive Presentations and Convergence  
 
Appendix: Interviewing in the Communication Age
Basics of Interviewing  
Types of Questions  
Structure of the Interview  
The Interview Environment  
Types of Interviews  
Interviewing and Convergence  
 
GLOSSARY
 
REFERENCES
 
INDEX
Key features
NEW TO THIS EDITION:
  • The new Chapter 11, “Selecting and Researching Your Topic and Knowing Your Audience”, outlines the steps students should take in planning a presentation, from defining its purpose and type, to determining the audience, conducting credible research and avoiding plagiarism, and putting all of their research together into a cohesive presentation.
  • New animation videos illustrate key concepts in each chapter to help students understand the fundamentals of communication.
  • Updated references throughout keep readers up-to-date with the latest scholarship in the field and its application to everyday life.
  • New student speeches demonstrate how to give effective informative, persuasive, and small group speeches.
  • The re-designed “What You’ve Learned” end-of-chapter pedagogy organizes key terms, review questions, and critical thinking questions according to learning objective.
  • Updated feature boxes incorporate current events and communication issues into the revised text. The “Make a Difference” feature now includes “Questions to Consider.”
  • SAGE course outcomes help you track and measure student success. Crafted with specific course outcomes in mind and vetted by advisors in the field, SAGE course outcomes clearly define and benchmark the knowledge and skills students are expected to achieve upon completion of your course. See how outcomes tie in with this book’s chapter-level objectives.
KEY FEATURES:
  • Communication Unplugged encourages students to put their devices down and offers practical tips for communicating without the assistance of technology when needed.
  • Career Frontier presents examples and suggestions for using communication skills to enhance career development.
  •  Original SAGE video brings concepts to life, featuring communication skills in action, career insights from professionals in the field, new animations illustrating key concepts from the chapters, and engaging sample student speeches.
  • Assess Your Communication encourages students to engage in a self-inventory to prepare them for a variety of communication contexts and better material comprehension.
  • Communication How To creatively directs students to apply course content to real life situations, making the information learned more meaningful.
  • Make a Difference promotes student civic engagement and activism connected to chapter content, supporting students to make a difference in their communities.
  • Ethical Connection emphasizes the importance of ethical communication in the Communication Age through the examination of face-to-face and mediated communication.
  • SAGE coursepacks allows instructors to import high-quality content into their school’s learning management system (LMS) with no access codes.
  • SAGE edge provides students helpful tools, including eFlashcards, practice quizzes, and more, in one easy-to-use online environment.



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