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The First Helping Interview
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The First Helping Interview
Engaging the Client and Building Trust


Volume: 70

July 1996 | 205 pages | SAGE Publications, Inc
Providing a practical handbook for practitioners in the helping professions, The First Helping Interview is a highly useful, easy-to-understand guide for both experienced and novice practitioners that reveals the steps involved in the crucial first meeting with a client. The authors approach the task of an initial interview by providing an overview of what the therapeutic process is and what to expect from clients, both those who seek help voluntarily and those who are required to get help. The book also covers the practical basics of therapy--counselor/client roles, physical settings, communication dynamics, assessment and diagnosis, record keeping, goals and contracts, and trust building. Separate chapters discuss special topics such as working with couples and families, the role of culture and ethnicity, when and how to refer clients with serious problems, and legal and ethical issues. Although this book is general enough to be used by any practitioner, the authors pay particular attention to specific settings, such as child protective services, crisis intervention, and corrections. Social workers, marriage and family therapists, school counselors, psychiatric nurses, child welfare workers, and probation officers will appreciate this valuable, indispensable reference tool.

 
Introduction
On Writing about the First Helping Interview  
 
What Makes Therapy Happen?
 
Who Are Our Clients?
 
Getting Started
 
Getting to Know the Client
 
Communication Dynamics of the Helping Interview
 
On Rules, Goals and Contracts
 
Trust
 
Special Issues in Working with Couples and Families
 
Working with Clients Who Are Different
 
Serious Problems
When and How to Refer  
 
Legal and Ethical Issues in the First Interview
 
Afterthoughts

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