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The Intercultural Communication Playbook
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The Intercultural Communication Playbook

First Edition
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December 2023 | 656 pages | SAGE Publications, Inc
Featuring a three-prong approach on culture, communication, and creative problem solving, The Intercultural Communication Playbook, with its unique, user-friendly layout and presentation, highlights how active, imaginative, and productive problem-solving methods can transform the way students understand intercultural communication. This framework from authors Teri Kwal Gamble, Michael W. Gamble, and Xiaowen Guan guides learners to understand their intercultural identity, broaden their worldview, and successfully improve their communication in real-world settings. Each chapter features exercises that encourage students to diversify their everyday thinking, individually examine their personal preferences, eliminate mental barriers, and discover innovative solutions to intercultural communication challenges.

 
Part One—Foundations
 
Chapter 1. Introducing Intercultural Communication
Making Intercultural Connections

 
The Culture/Communication Interface

 
Culture Is Layered: Cultures Within Cultures

 
Explore Cultural Dimensions in Action

 
Culture, Technology, and the Concept of Community

 
 
Chapter 2. Identity And Cultural Awareness
Keys to Understanding Identity across Cultures

 
The Nature of Identity

 
Intersectionality and Identity: Paradigms, Contradictions, and Contrasts

 
Identities in Action

 
Creative Tips for Preparing to Communicate Interculturally

 
 
Part Two—Cultural Codes
 
Chapter 3. Verbal Communication and Culture
Creative Tips for Demonstrating Identity Awareness

 
Understanding the Verbal Code: Cultural Building Blocks

 
Cultural Preferences and Communication Style: Language and Culture Are Intertwined

 
The Word, Thought, and Behavior Connection

 
The Power of Words to Popularize and Mislead, Polarize, and Politicize

 
Creative Tips for Improving Verbal Communication Across Cultures

 
 
Chapter 4. Nonverbal Communication and Culture: Beyond Words
Characteristics and Functions of Nonverbal Messages

 
Nonverbal Codes and Cultural Variations: Kinesics

 
Nonverbal Codes and Cultural Variations: Vocalics and Proxemics

 
There’s More: Appearance, Clothing and Artifacts, Color, Time, Touch, Smell, and Truth-Telling Cues

 
Creative Tips for Using Nonverbal Cues to Enhance Intercultural Communication

 
 
Part Three—Cultural Values and Patterns
 
Chapter 5. Understanding Cultural Variability: Patterns, Values and Behavior
Exploring the Contested Zones of Culture: Attitudes, Beliefs, Values, and Frameworks for Intercultural Interaction

 
Exploring Three Classic Cultural Orientation Models

 
Further Explorations Into the Culture and Behavior Interface

 
Two Efforts to Improve Cultural Classification

 
Looking More Closely at US American Values

 
Creative Tips for Using Value Orientations

 
 
Part Four—Intercultural Relationship Building
 
Chapter 6: Intercultural Relationships: Person to Person
Expressing Culture in Relationships

 
Relationship Dynamics

 
Relationship Development and Closeness

 
Romantic and Family Relationships

 
Creative Tips for Developing Meaningful Intercultural Relationships

 
 
Chapter 7: Race and Intergroup Relationships
Race, Racism, and Critical Race Theory

 
Acting On and Communicating about Race, Skin Color, and “Karens”

 
Racism Is Global and Personal and Precipitates Conflicts

 
Privilege and Race

 
The Role of Alliance Building in Improving Intergroup Relationships

 
Creative Tips for Removing Race-Based Barriers

 
 
Chapter 8: Gender, Sexuality, and Culture
Sex, Gender, Gendered Communication, and Gender Identity

 
Gender and Sexuality Effects on Verbal Messaging

 
Gender and Sexuality Effects on Nonverbal Messaging

 
The Global Status of Women, Feminism, and Nonconforming Gender and Sexual Identities

 
Creative Tips for Navigating the Gender, Sexuality, and Culture Connection

 
 
Chapter 9. Navigating Intercultural Conflict
Exploring the Nature of Conflict

 
Individual and Cultural Differences in Approaching Conflict

 
How Cultural Values Affect Conflict Management

 
Handling Conflict in the Virtual Dimension

 
Creative Tips for Navigating Intercultural Conflict

 
 
Chapter 10. Immigration, Empathy, And Communication: The Transitioning Connection
The Migration Experience

 
Historical Background: Looking at the Waxes and Wanes of Migration

 
Preparing to Meet Immigration Challenges

 
Facilitating Intercultural Communication About Immigration

 
What Is Cultural Empathy?

 
Creative Tips for Applying Cultural Empathy

 
 
Part Five—Applied Dimensions of Intercultural Communication
 
Chapter 11. Professional Contexts: Intercultural Communication In Business, Education, And Health
Cultural Context Matters

 
What Is Business Life Like Globally?

 
Communicating Education Across Cultures

 
Intercultural Communication and Health Care

 
Creative Tips for Using Cultural Knowledge in Applied Settings

 
 
Chapter 12. Media And Culture: The Pop-Culture Mix
Consuming Cultural Representations: Viewing the World Through a Mediated Lens

 
Cultural Imperialism and Diversity

 
Social Media Apps: Digital Representations Across Boundaries and Borders

 
Who Is in Control?

 
Creative Tips for Using Media Literacy to Assess Media Misrepresentations

 
 
Chapter 13. Future-Telling: Reimagining the Role of Intercultural Communicator
It’s Time to Apply What You Know

 
Recognize and Overcome Barriers to Social Justice and Advocacy

 
Apply Skills to Break Down Barriers

 
Meet Intercultural Challenges with an Inquisitive Mind and Empathy

 
Pass It Forward: Promote Intercultural Competence

 
Creative Tips for Envisioning a Better Future

 

"This book discusses different theories of intercultural communication and provides a deeper understanding of how these theories impact different aspects of our life. The focus is more on the present and future versus the past."

Gretchen Arthur
Lansing Community College

"One of the most up-to-date textbooks on intercultural communication. Intelligently written, it is also one of the very first in which I can see a genuine effort to present intercultural communication from a less US-centric perspective."

Clara L. Popa
Rowan University

"This is a timely book that references current events and asks students to think deeply about their own attitudes towards themselves and others to teach intercultural communication."

Priya Wadhera
Adelphi University

great layout, content and ancillaries

Dr Jennifer Hallett
Communication Studies, Young Harris College
March 20, 2024
Key features
  • This text is available in Sage Vantage, an intuitive learning platform that integrates quality Sage textbook content with assignable multimedia activities and auto-graded assessments to drive student engagement and ensure accountability. Unparalleled in its ease of use and built for dynamic teaching and learning, Vantage offers customizable LMS integration and best-in-class support.
    • Flashcards and note-taking tools help students better prepare for class.
    • NEW! Audiobook Player allows students to listen to text content, boosting comprehension and retention. It offers flexible, on-the-go access, engaging both reluctant readers and auditory learners, improving the overall reading experience.
    • The Offline Reading option in the Student Dashboard offers greater accessibility to Vantage’s reading content, regardless of where students are or how strong their internet connection may be.
  • Insightful, diverse examples and real-world scenarios engage and encourage students to develop self-awareness as they explore their own cultural backgrounds and identities.
  • Learning objectives at the beginning of each chapter outline key objectives and help students master important concepts and prepare for exams.
  • Opening vignettes introduce the relevance of chapter content through contemporary examples of communication in action, exemplifying chapter themes with engaging and relevant stories.
  • "Self-Assessments" help students discover what they know and don't know yet about intercultural communication, uncovering aspects for growth and the opportunity to analyze factors affecting the development of intercultural communication strengths.
  • "Insight Builders" features encourage students to explore the degree to which their attitudes and beliefs influence their behavior towards persons from their own and other cultures.
  • "Imagine This" boxes demonstrate idea building activities prompting students to use their creativity and knowledge to answer questions, solve problems, and grow their intercultural communication understanding and competence.
  • "Stretch Your Understanding" exercises challenge students to observe intercultural communication in action and reflect on their own experiences and discoveries.
  • "Creative Tips" boxes offers students suggestions for practicing behaviors designed to achieve results by enhancing their intercultural communication abilities.
  • Case Studies include chapter-ending cases designed to provide creative problem-solving experiences enabling students to apply what they have learned.
Vantage Reference: 
The Intercultural Communication Playbook - Vantage Learning Platform

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