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“Good foundational text to teach intro to public administration at the upper-level undergraduate or graduate level… I like the emphasis on the need to be both effective and accountable. It is a reader-friendly text.”
“Kettl's Politics of the Administrative Process continues to resonate well with students of public administration because it discusses key concepts and theories in a straightforward, cogent, and contemporary manner that both faculty and students appreciate.”
“Thorough coverage of subject matter that promotes critical analysis and provides opportunities for student engagement. Illuminates historical roots and contemporary political contexts that shape administration. It provides frameworks for understanding management challenges and explaining policy outcomes…I have used the text for many years and the students appreciate its authoritative, reference book quality”
Good update to a great textbook.