Acknowledgments
About the Editors
Burton St. John III and Diana Knott Martinelli
Preface: An Introduction to Public Relations Case Studies and Strategy
Chapter 1. Branding
“Amazing Things Happen When You Go West”: Raising Visibility, Interest, and Enrollment
Jami Payne Bower and Amber M. K. Smallwood
Growing the Pope’s Flock
Fred Cook
Mississippi, Believe It: Eleven Years and Moving Forward
Jesse McCraw
A Strategic View: Public Relations and Tech Startups: A Case of OnlineVisas.com
Anna Klyueva
Chapter 2. Community Relations
Lights in the Night: Lanterns Make Community Connections
Adrienne A. Wallace
Success, Value, Advocacy: Building Awareness for Student Veterans of America on College Campuses
Christie M. Kleinmann
The Cleveland Foundation Centennial Campaign
Michael Murphy and Emily Foote-Huth
Chapter 3. Integrated Communication
The CLOROX® Ick Awards
Leslie Schrader, Whitney Press, and Fran Bernhards
The Optical Society’s Centennial Year Celebration: Reflecting a Century of Innovation
Rebecca B. Andersen and Tracy Schario
“Love Is Love” Wedding in Fort Lauderdale
Virginia Sheridan
Chapter 4. Financial Communication
Tax Amnesty 2015: Act Now. Get Right. Move Forward
Amanda Jo Stanley
Building Brand Equity to Attract Investment Dollars in Clean Technology
Arlene Guzmán Todd and Kate S. Kurtin
The Alcatel-Lucent Shift Plan: A Financial Turnaround Bolstered by Communications
Marisa Baldo, Wendy Zajack
Chapter 5. Issue Advocacy
Compassion & Choices and Brittany Maynard Help Create New Medical Aid-in-Dying Legislation in California
Heather J. Hether, Sean Crowley, and Toni Broaddus
Spreading Awareness of James W. Foley’s Legacy
Gemma R. Puglisi
Cut the Bait: Stop Overfishing Subsidies
Courtney J. Sakai
A Strategic View: Jazz With the Stars: Funding of K–12 Music Celebrated In DC
Mike Fulton
Chapter 6. Health Communication
Using the Lived Experience as a Powerful Advocacy and Awareness Strategy in Australia
Charles R. Harman and David Meldrum
Cedar Valley American Heart Association “Go Red for Women” Special Event
Gayle Pohl and Jeffrey Brand
Working With a Difficult Client: Examining the Tensions Experienced While Developing the Halo Syndrome Campaign
Lindsey B. Anderson, Melanie Morgan, Shavonne Shorter, and Brian C. Britt
A Strategic View: The Halo Campaign and Building a Positive Client Relationship
Lindsey B. Anderson, Melanie Morgan, Shavonne Shorter, and Brian C. Britt
A Strategic View: Donate Life Ohio Campaign: Save a Life. Be a Donor
Michele E. Ewing
Chapter 7. Crisis Communication
Boosting Pride in the Face of a Downturn in Whitesville, West Virginia
Geah Pressgrove and Julia Daisy Fraustino
Regaining Trust Amid a Crisis: Louisiana Office of Tourism and the BP Oil Spill
Dedria Givens-Carroll and John Deveney
Transparency in the Midst of a Budget Reduction
Peggy M. Rupprecht
A Strategic View: “Hurry Up, Then Wait”: Old Dominion University’s Crisis Communication Response to Crude Move-In Day Banners
Brendan O’Hallarn and Giovanna M. Genard
A Strategic View: Contrasts in a Crisis: Fact-Based Traditional Media Versus Emotion-Laden Social Media in the Midst of an Employee Strike
Maureen Schriner
Chapter 8. Further Views In Public Relations Strategy
Make 90 Seconds Last a Month: The Story of the 84 Lumber Super Bowl Commercial
Steve Radick
One Company’s Quest for Quality: From Baldrige to Lean Six Sigma
Koji Fuse, George Bowden
Addressing Internal Communication at the U.S. Embassy in Kigali, Rwanda
Bond H. Benton
Tenneco Builds Employee Engagement Through Recognition
Keith Burton
Beating the “Big Three”: Publicizing Fox TV Network’s 1987 Debut
Jack Breslin
My Press Needs Challenge: Creating a Brand in a Mature Market
Allison Weidhaas
A Strategic View: #Whatididinstead: A Social Media Rather Than Social Norms Approach to Curb Teen Drinking
Kimberly Field-Springer
A Strategic View: Driving Behavior Change Through Public Relations: How Earned Media Lead Consumer Decision Making About Medicare
Mark Weiner
Robert S. Pritchard and Cylor Spaulding
Appendix: Consulting 101
Index