When you purchase an eBook on the Sage website, you will be able to instantly access your content. Below you will find details on how to open your eBook or Bookshelf.
Once your order is completed, you can select “View Your Account” button or "Open eBook" right from your order confirmation page.
You can also access your account by clicking on “My Account” on the Sage website, and opening the Bookshelf tab. Then select “Open My Bookshelf” to launch into your VitalSource Bookshelf, where you will access your eBook.
The first time you launch your Bookshelf, you will be prompted to create a VitalSource account (or log into an existing VitalSource account). You will not receive an access code.
Quick tip: If you already have a VitalSource account, it is recommended that you use the email address associated with your existing VitalSource account. Doing so will allow you to access all your titles in one Bookshelf account; this step only needs to be done once. If you do not have an existing VitalSource account, you can use any email to create an account.
After this initial account creation, you will have single-sign-on (SSO) access to your bookshelf content from your SAGE account.
Once you log into your VitalSource Bookshelf, if you do not see your eBook, here are some steps you can use to troubleshoot:
If you have an issue with a new or existing purchase, or need help initiating a return, please email your order details to email@example.com or call 1-800-818-7243. Any returns or refunds are subject to the Sage Return Policy.
If you have successfully launched your eBook and have questions about how to navigate your eBook in the VItalSource platform, or are having access issues, please visit support.vitalsource.com or use the “help” option within your Bookshelf account profile.